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CNN's Anderson Cooper Investigates the Auto Insurance Industry

In these two videos CNN's Anderson Cooper investigates stragies of the auto insurance industry to maximize profits by denying payments to injury victims.

The videos feature two cases of ladies who were involved in accidents.

One lady was offered $15,000 which was only a little over half of her medical bills.

The second lady, who was hit by an insurance company employee, was only offered $2,000 when her medical bills and lost time at work was around $15,000.

The videos offer a glimpse into a strategic approach by insurance companies. "Deny, Delay, Defend"

Check these videos out.

Some of the tactics you see may surprise you.